How to Submit Samples
Discounted Shipping is available via UPS
Flat rate labels for any package less than 15 lbs.:
All samples should be shipped to:
If you need assistance creating a UPS label:
Please contact Client Care to order labels by phone 866-512-5650 or email email@example.com.
Saturday delivery and pickup
Shipping guidelines have been developed based on the requirements contained in the IATA Dangerous Goods Shipping Regulations for the transport of Diagnostic Specimens (also referred to as 'biological substance').
Briefly, all diagnostic specimens must be shipped in packaging of good quality, strong enough to withstand the shock and loading normally encountered during transport. Packaging must consist of the following three components:
The primary receptacle must be packed in such a way that, under normal conditions of transport, it cannot break, be punctured or leak. Secondary packaging must be secured in outer packaging with suitable cushioning material and contain a quantity of absorbent material, that in the case of liquid release from the primary container, the entire contents will be absorbed. For complete information on packing instructions for Diagnostic Specimens, see Packing Instructions - Class 6 - Toxic and Infectious Substances. For more assistance, please watch our helpful video on packaging diagnostic samples.
If you have a question concerning shipment of Diagnostic Specimens, please contact Client Services at (785) 532-5650, toll free at 1-866-512-5650 or firstname.lastname@example.org
U.S. Postal Guidelines
U.S. Department of Transportation Guidelines