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Kansas State Veterinary Diagnostic Laboratory

Kansas State Veterinary Diagnostic Laboratory
Kansas State University
1800 Denison Avenue
Manhattan, KS 66506
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KSVDL Client Care
General Inquiries
785-532-5650 or
866-512-5650
Fax: 785-532-4835
clientcare@vet.k-state.edu

KSVDL Business Office
Billing Inquiries
785-532-3294 or
866-884-3867
Fax: 785-532-3502
vdlbusiness@vet.k-state.edu

Regular business hours:
8 am - 5 pm Mon.-Fri.
8 am - noon Sat.

How to Submit Samples

Shipping Guidelines and Regulations

Discounted Shipping is available via UPS

Flat rate labels for any package less than 15 lbs.: 

  • Ground: $7.50
  • 2nd day delivery: $9.50
  • Guaranteed overnight delivery: $15.50
  • Saturday delivery: $22.50

All samples should be shipped to:
KSVDL
Kansas State University
1800 Denison Ave. 
Manhattan, KS 66506 

UPS labels
If you need assistance creating a UPS label: 

Please contact Client Care to order labels by phone 866-512-5650 or email clientcare@vet.k-state.edu.

  • Label fees are charged to your clinic at the time the order is placed. Your invoice will reflect these charges at the end of the month. **Please note any labels not yet used by July 1st will be subject to our increased fees**
  • UPS will pick up the package at your clinic at no additional charge (you will need to call them for a pickup). Please see below for Saturday delivery and pickup.
  • All labels are printed on stickers and send to your clinic along with UPS over pack bags.
  • Labels can be emailed to your practice upon request. 
    • The labels will be attached as a PDF.
    • Each label may only be used once.
Saturday delivery and pickup
  • Saturday delivery
    • This will require a label that designates Saturday Delivery.
    • Available in all 48 contiguous states.
    • Cost: $22.00 for any package less than 15 lbs.
  • Saturday pickup from your practice
    • Will be delivered to KSVDL the following Monday.
    • Available in select areas (contact KSVDL client care for qualifying areas).
    • Cost: $22.00 for any package under 15 lbs.
  •  
    ups shipping map
Shipping Guidelines and Regulations

Shipping guidelines have been developed based on the requirements contained in the IATA Dangerous Goods Shipping Regulations for the transport of Diagnostic Specimens (also referred to as 'biological substance').

Briefly, all diagnostic specimens must be shipped in packaging of good quality, strong enough to withstand the shock and loading normally encountered during transport. Packaging must consist of the following three components:

  1. Primary Receptacle
  2. Secondary Packaging
  3. Rigid Outer Packaging

The primary receptacle must be packed in such a way that, under normal conditions of transport, it cannot break, be punctured or leak. Secondary packaging must be secured in outer packaging with suitable cushioning material and contain a quantity of absorbent material, that in the case of liquid release from the primary container, the entire contents will be absorbed. For complete information on packing instructions for Diagnostic Specimens, see Packing Instructions - Class 6 - Toxic and Infectious Substances. For more assistance, please watch our helpful video on packaging diagnostic samples

If you have a question concerning shipment of Diagnostic Specimens, please contact Client Services at (785) 532-5650, toll free at 1-866-512-5650 or clientcare@vet.k-state.edu  

U.S. Postal Guidelines
United States Postal Service (USPS) – Publication 52, September 2008
United States Postal Service (USPS) – Packing Instruction 6D, September 2008
Shipping Infectious Substances, September 2008

U.S. Department of Transportation Guidelines
49 CFR Section 173 DOT 
Category B - Infectious Substance DOT
Class 6, Division 6.2, Classification and exceptions
Category A – Infectious Substance DOT, shipper must be trained and certified